AI Powered Retention

STOP LOSING CUSTOMERS YOU ALREADY WON

Nurtra gives wellness brands a fully automated AI retention system. Personalised onboarding, intelligent check ins, and perfectly timed reorder nudges and runs 24 hours a day without you lifting a finger.

+31%
Repeat purchase rate
2.6x
Customer lifetime value
68%
Churn reduction
Nurtra Dashboard
● LIVE
Retention
68%
↑ +23%
Repeat Orders
2.4x
↑ +0.8x
Active
1,284
↑ +142
AI
Day 1 Onboarding
Personalised welcome sequences
48
Day 7 Check in
AI conversation active
203
Day 45 Reorder
Running low prediction
89
+31% REPEAT PURCHASE RATE
2.6x CUSTOMER LIFETIME VALUE
68% CHURN REDUCTION
£0 EXTRA STAFF NEEDED
90 DAYS TO RESULTS
24 hours a day AUTOMATED RETENTION
+31% REPEAT PURCHASE RATE
2.6x CUSTOMER LIFETIME VALUE
68% CHURN REDUCTION
£0 EXTRA STAFF NEEDED
90 DAYS TO RESULTS
24 hours a day AUTOMATED RETENTION
How Nurtra works

THREE STEPS TO ZERO CHURN

We build, run, and optimise your entire customer retention system. You watch the metrics move.

01
Connect

We plug into your store

Direct Shopify and Klaviyo integration. Live in days, not months. Zero disruption to anything you're running.

02
Build

We build your system

Personalised onboarding flows, AI check ins, reorder triggers, and win back campaigns and all built to your brand voice.

03
Run

Nurtra runs everything

Your customers get a genuinely personal experience. You get a live dashboard. We handle the rest.

EVERY TOUCHPOINT PERFECTLY TIMED

From first purchase to loyal repeat buyer. Automated, personal, precise.

0
Day
Purchase and intake quiz
60-second personalisation quiz captures goals and preferences. Sets the tone for everything that follows.
1
Day
Personalised onboarding
A tailored welcome sequence built around their specific goals. Not generic. Written for them.
7
Day
AI check in
A genuine conversation. The AI handles replies, answers questions, keeps them engaged.
21
Day
Progress nudge
Referencing their original goal. A natural, relevant product recommendation. Not a discount blast.
45
Day
Reorder prediction
Nurtra predicts when they're running low and sends a reorder prompt before they go to Amazon.

NUMBERS THAT MOVE YOUR BUSINESS

+31%
Repeat purchase rate within 90 days
2.6x
Customer lifetime value increase
68%
Reduction in first time buyer churn
£0
Extra headcount needed to run it
Pricing

TRANSPARENT PRICING

No setup fees. No long term contracts. Cancel anytime. Results within 90 days or we work for free.

Seed
£1,500
per month
For brands ready to take retention seriously for the first time.
Onboarding flow
Day 7 check in sequence
Reorder trigger
Nurtra dashboard
Monthly review call
Get started
Scale
£3,500
per month
For brands treating retention as seriously as acquisition.
Everything in Grow
Custom AI brand persona
SMS and WhatsApp flows
Churn prediction modelling
Weekly strategy sessions
Get started
🔒
GDPR Compliant
Your data is always protected
Live in 7 Days
Full system built and running
💰
90-Day Guarantee
Results or we work for free
🚫
No Lock in
Cancel anytime, no questions
🤝
Dedicated Support
Real humans, always available

How a UK supplement brand cut churn by 68% in 90 days

A London based protein brand was losing 70% of first time buyers before a second order. Their post purchase experience was a single generic welcome email and a 20% discount at day 30. Nothing in between.

Nurtra built a fully personalised journey — intake quiz, Day 1 goal based onboarding, Day 7 AI check in, and a reorder trigger at Day 38 before customers ran out.

Within 90 days their repeat purchase rate jumped from 28% to 59%. Customer lifetime value increased by 2.4x. And they did it without hiring a single extra person.

Before Nurtra
28%
Repeat purchase rate
After Nurtra
59%
Repeat purchase rate
Before Nurtra
£42
Avg customer LTV
After Nurtra
£101
Avg customer LTV

Real results from real brands

★★★★★

"We were losing customers we'd spent £18 to acquire after just one order. Nurtra fixed that within two months. Our repeat rate went from 31% to 62% and we didn't change a single product."

JM
James M.
Founder, UK Protein Brand
★★★★★

"I was sceptical about AI handling our customer relationships. Within three weeks I stopped worrying. The messages feel genuinely personal and our customers are responding. Revenue from repeat buyers is up 40%."

SC
Sarah C.
CEO, Wellness Supplement Co.
★★★★★

"The reorder trigger alone paid for the first three months. We had no idea how many customers were running out and just not coming back. Now we catch them every time."

RP
Rachel P.
Head of Growth, Nutrition Brand

Common questions

FIND OUT WHERE YOU'RE LOSING CUSTOMERS

Fill in your details and we will send you a free personalised retention report showing exactly where your customers are dropping off and what to do about it.

Or email us directly at hello@nurtra.co.uk